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GeminiSense – A Bold & Innovative Story

GeminiSense are world-class leaders in incident management and alarm monitoring software. For more than 40 years, we have been working with blue-light services, local authorities and other high profile security organisations throughout the world.

Our systems enable the fast response to critical events of any nature, using any device that has an IP address. This way, we provide endless opportunities for monitoring in order to ensure public safety and preserve human life.

Our Origins

GeminiSense is the result of the merging of Bold Communications and Innovative Business Solutions. For more than 30 years, Bold Communications has been providing alarm communications and management systems for Alarm Receiving Centres, facilitating the detection of fires, intrusion, and panic, as well as providing Access Control Monitoring. In addition, they have extensive experience working with retail, corporate and industrial monitoring scenarios.

Since 1982, Innovative Business Solutions have been providing task and incident management solutions, improving overall security performance and helping customer operations to become more cost effective.

In the beginning, their focus was on streamlining the alarm monitoring at alarm receiving centres in order to increase productivity. They began working with emergency call centres and developed new and improved systems, leading to work with the emergency services and larger security organisations.

The two companies joined forces thanks to the acquisition by Valsoft Corporation who specialise in acquiring and developing vertical software companies. This union has taken security monitoring to a new level, with greater scope for innovation than ever before.

The best of both companies is retained, while advancing the systems so they may be as robust, reliable and easy-to-use as possible, enabling operators to conduct their vital responsibilities quickly and efficiently.

Aspire Software

We are now backed by the resources and expertise offered by Aspire Software (the operational arm of Valsoft Corporation). How does this benefit us?

Through Valsoft and Aspire, we have access to a global ecosystem of developers and subject matter experts from more than 50 specialist companies. This is a powerful catalyst for innovation, helping us to evolve and embrace technological advancements, augmenting our practises across the globe.

Through Aspire, we benefit from the above while also retaining our sovereignty and customer relationships.

Our Expertise

Our teams have a wealth of experience from all facets of the security industry. After 40+ years delivering incident management, physical security information management and task resource management solutions, combined with 30+ years providing alarm communications and management systems, we are now a world class leader. In fact, we support more UK alarm and CCTV monitoring control rooms than any other provider.

What Makes Us Different?

We go beyond using only security cameras and alarms for monitoring purposes. Thanks to the IoT, we can use any IP-enabled device for monitoring.

As more devices become connected, there is a goldmine of potential for detecting incidents and improving public safety. We aim to tap into this goldmine in an environmentally conscious manner, reducing the carbon footprint of ours and our customers’ operations, moving towards the government’s NetZero agenda for 2050.

We also support environmental monitoring for smart buildings, with sensor feeds collecting data on everything from air quality to temperature to emissions. This assists any organisation in furthering their sustainability efforts.

We are always innovating, and this is fuelled by our broad experience of working with the most demanding scenarios with rigorous security requirements.

Our dedicated experts are committed to helping our customers advance their own expertise. Shared knowledge and partnership is a catalyst for advancing monitoring technology and the sophistication of its use, and our specialists support each customer every step of the way, empowering them to continuously improve their own outcomes.

We rise to any challenge, no matter how novel or unique. Our team is attentive and responsive, listening to any concerns and taking ownership of solving problems.

Thanks to our use of cloud technology, our services are more agile than ever and offer remote access. Cloud based SaaS solutions improve the speed and real-time reporting that is crucial for our customers. It also enables us to offer lone worker protection.

Smarter Monitoring

We are not simply here to make processes and workflows run more smoothly; our mission is to provide smarter software that empowers intelligent risk management. We provide real-time insight so that customers can respond in time – which is critical when it comes to protecting human life and property.

We know that our customers cannot afford to fail, or even experience minor delays – there is simply too much at stake. We help them fulfil their promise of quickly responding to critical incidents and preventing disastrous consequences. Our systems provide high precision and minimal downtime, and ensure that staff are not distracted by false alarms or pointless observations.

We never stand still – we always seek to innovate and deliver state-of-the-art solutions that meet the evolving needs of the security industry and augment the possibilities for protecting life and resources.

We are privileged to be able to make a difference in an area with such great responsibility – one that saves lives every day. Having the backing of Valsoft Corporation and Aspire Software is an honour, and we look forward to the bright future ahead of us as a result of the acquisition.  To discover more about our services, contact us here.

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Supported Systems

This list shows those CCTV products where at least minimum functionality is supported. As manufacturers improve their products and GeminiSense is continuously enhanced, the integration functionality is subject to change.