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News

Overworking Employees: How Dashboards and Analytics Enhance Visibility and Reduce Management Workloads

In today’s fast-paced business environment, overworked employees are becoming an increasing concern for organisations across industries. The impact of employee burnout is well-documented: reduced productivity, higher turnover, increased absenteeism, and declining morale. But how can businesses better manage workloads, support their teams, and create a sustainable working culture? The answer lies in data-driven visibility. Platforms...
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Alarm Monitoring Software Integrations: Examples and Benefits

Today’s alarm monitoring software doesn’t exist in isolation; cloud technology enables robust integrations. Not only with security equipment (like CCTV monitoring devices and sensors) or other security software (like access control or AI video analytics tools) – but with the everyday platforms businesses use to manage workflows, resources, and communications.   Connecting with ERP, incident management,...
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How Combined AI Event Filtering & Alarm Monitoring Software Reduces False Alarms

When a security team monitors dozens or hundreds of cameras across multiple locations, recognising genuine threats from harmless activity can be tricky. Without filtering alerts properly, Alarm Receiving Centres (ARCs) can become overwhelmed. Operators can experience fatigue and responses may be delayed. Or worse – genuine threats can get lost among the never-ending stream of...
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The PSTN Switch-Off: How Alarm Receiving Centres Can Prepare

The Public Switched Telephone Network (PSTN) switch-off was originally scheduled for December 2025 but it’s been pushed back to January 2027.   This may be a welcome turn of events for organisations that are still getting ready. In fact, a survey by Zen Internet showed that 28% of UK businesses believe the changed timeline means they...
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Lone Worker Protection: How to Safeguard Isolated Employees

Lone working has been on the rise for a number of years. As discussed by Health & Safety Matters, lone workers now make up 20% of the workforce (that’s around 8 million workers in the UK). That’s without including the so-called ‘hidden’ lone workers, which we’ll explain in a moment.  This change introduces significant safety...
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Summer Security Boost: Combining CCTV Monitoring Software and AI-Powered Video Analytics

With premises less occupied during the summer months, burglars and vandals have increased opportunities. Thanks to AI-powered video analytics, alarm receiving centres can enhance their security systems and offer superior protection. According to Fortune Business Insights, the global video analytics market is growing substantially. Valued at USD 8.37 billion in 2023, it’s set to reach USD...
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A Revolutionary Partnership in Alarm Monitoring: Announcing GeminiSense’s Integration with AI Tools from Calipsa

We recently announced our partnership with Iris-IoT, which improves air quality monitoring and helps local authorities to monitor mould growth in properties. Well today, we have more good news – we’re integrating our alarm monitoring software with a solution from Calipsa, expanding our use of AI.    Artificial intelligence has been a game changer for the...
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GeminiSense team announces integration with Calipsa to enhance AI-driven security solutions

London, UK – 17th July 2024 – Bold Communications Limited, a leading provider of innovative security technologies, is pleased to announce a new integration with its’ GeminiSense monitoring platform and Calipsa, a cloud-based advanced video analytics solution. This collaboration aims to integrate Calipsa’s cutting-edge AI-driven analytics with the GeminiSense to offer enhanced security and operational efficiency for clients worldwide....
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How Modular Alarm Monitoring Software Unlocks New Business Potential for ARCs 

As an Alarm Receiving Centre (ARC), your organisation is key to ensuring public safety and security, providing critical services that protect lives and property. However, the industry is evolving at a fast pace and the demands of your clients are becoming more diverse. At GeminiSense, we understand the challenges and opportunities you face – and...
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Enhanced Campus Safety with GeminiSense: Integrating Sophisticated Alarm Monitoring Software at Universities

Ensuring the safety and security of university campuses presents unique challenges, given their open environments, diverse populations, and wide range of activities. As educational institutions strive to create safe learning and living spaces, they must handle the complexities of monitoring large areas, managing numerous access points, and responding to emergencies efficiently. They also need to...
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Beyond Security: The Multifaceted Uses of Alarm Monitoring for Local Authorities

Alarm monitoring systems are typically associated with basic security measures like intrusion detection and fire alerts. However, their capabilities extend far beyond these functions, playing a crucial role in public safety, sustainability, environmental and public health monitoring, infrastructure monitoring, and lone worker protection. Read on to learn more about how local authorities can leverage new...
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Mastering the Digital Shift: A Comprehensive Guide for Alarm Receiving Centres Embracing Digital Transformation

The alarm monitoring industry – like many others – is experiencing a significant shift thanks to digital transformation. You may be tired of hearing the term, but it truly is more than just a buzzword. Digital transformation is not just about being up to date. It’s about solving problems faster, more effectively, and at a...
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Expanding the Scope of IoT Alarm Monitoring: From Security to Environmental Health

The Internet of Things (IoT) is revolutionising the way we perceive and interact with the world around us, particularly in the alarm monitoring industry. Traditionally associated with security systems and fire or intruder alarms, monitoring technologies are now transcending these conventional boundaries, venturing into the critical realm of environmental health monitoring. As a result, local...
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GeminiSense Announces Strategic Partnership with Iris to Enhance Air Quality Monitoring Solutions

London, UK – GeminiSense, a collaboration between Bold Communications Ltd. and Innovative Business Software A/S that specialises in innovative alarm monitoring software solutions, is excited to announce a newly formed partnership with Iris-iot Solutions Ltd (Iris), a leader in secure IoT solutions.  This collaboration marks a significant step towards advancing air quality monitoring and management for...
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New Horizons: How Alarm Monitoring Companies Can Thrive by Embracing IoT Diversity

The alarm monitoring industry, traditionally anchored in security devices such as smoke detectors, intruder alarms, and lone worker alarms, is undergoing a vast transformation.  The Internet of Things (IoT) ecosystem is reshaping the industry, introducing a plethora of devices that extend far beyond conventional alarm systems, enhancing public safety in new ways.  In this article,...
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Selecting Your Security Sentinel: A Guide to Choosing the Right Alarm Monitoring Software Partner

In an era where security threats are increasingly sophisticated and diverse, the role of alarm monitoring services has become crucial for organisations in many sectors. Beyond the fundamental aspects of CCTV monitoring, intrusion detection and fire alarms, modern security solutions now offer a comprehensive suite of features including environmental monitoring and analytics. The key to...
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Securing the Future: Key Strategies for Alarm Receiving Centres in 2024 and Beyond

Technological advancements are reshaping the security industry. 2024 and the years to follow will be filled with opportunities and challenges alike, such as the growing risk of cyber-attacks that comes with the increasing connectivity of our world. This article reviews a few technological changes we can expect to see in the coming months and years...
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Advanced CCTV Monitoring: Improving Efficiency in Alarm Receiving Centres

Security cameras have long been the cornerstone of surveillance and security services, but their role has evolved significantly. Companies are implementing more advanced forms of CCTV monitoring these days – systems with greater intelligence than ever that can improve response times and detect threats more effectively. Alarm Receiving Centres need to ensure their alarm monitoring...
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Important Update for Gemini Customers: Transitioning from BT RedCare to our new, future-ready solution with M2M

Dear Customers, We want to bring to your attention a significant industry update that may impact many of you. BT RedCare, a major provider of alarm transmitter and communication services, has recently announced their intention to cease service on 1st August 2025. We understand that this development is crucial for many of our customers who...
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The Regulatory Landscape in the UK’s Alarm Monitoring Industry

Alarm monitoring software provides a crucial layer of protection for many businesses.  However, the effectiveness of these systems relies not only on cutting-edge technology but on stringent regulations and standards that govern the industry in the UK. This article will delve into the intricate web of standards that ensure the reliability and quality of professional...
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Supported Systems

This list shows those CCTV products where at least minimum functionality is supported. As manufacturers improve their products and GeminiSense is continuously enhanced, the integration functionality is subject to change.