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Important Update for Gemini Customers: Transitioning from BT RedCare to our new, future-ready solution with M2M

Dear Customers,

We want to bring to your attention a significant industry update that may impact many of you. BT RedCare, a major provider of alarm transmitter and communication services, has recently announced their intention to cease service on 1st August 2025. We understand that this development is crucial for many of our customers who rely on BT RedCare for their security and monitoring needs.

As your trusted service provider, we’re committed to ensuring a smooth and seamless transition for all our customers affected by this change. To that end, we’d like to remind you about our partnership with M2M Services. Together we offer a robust and future-ready solution for your alarm monitoring needs.

Our collaboration with M2M Services brings to you a state-of-the-art digital solution that’s not only ready for the post-PSTN era but also equipped for the 5G revolution. This ensures that your security systems remain reliable, efficient, and at the forefront of technological advancement.

We invite you to learn more about our new solution and how it can benefit you by visiting our website: Gemini-Sense and M2M Services Partnership. For more information about the BT RedCare service cessation, please visit their official announcement here: BT RedCare End of Service Notice.

We understand that change can be challenging, but we’re here to support you every step of the way. Our team is ready to assist with any queries or concerns you may have about this transition. Please feel free to reach out to us for personalised assistance and guidance.

Thank you for your continued trust in our services. We look forward to moving into this new chapter with you, backed by the latest in security technology.

#SecuritySolutions #DigitalTransition #M2MPartnership #GeminiSense

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Supported Systems

This list shows those CCTV products where at least minimum functionality is supported. As manufacturers improve their products and GeminiSense is continuously enhanced, the integration functionality is subject to change.