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Tom Hedges

Beyond Security: The Multifaceted Uses of Alarm Monitoring for Local Authorities

Alarm monitoring systems are typically associated with basic security measures like intrusion detection and fire alerts. However, their capabilities extend far beyond these functions, playing a crucial role in public safety, sustainability, environmental and public health monitoring, infrastructure monitoring, and lone worker protection. Read on to learn more about how local authorities can leverage new...
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Mastering the Digital Shift: A Comprehensive Guide for Alarm Receiving Centres Embracing Digital Transformation

The alarm monitoring industry – like many others – is experiencing a significant shift thanks to digital transformation. You may be tired of hearing the term, but it truly is more than just a buzzword. Digital transformation is not just about being up to date. It’s about solving problems faster, more effectively, and at a...
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Expanding the Scope of IoT Alarm Monitoring: From Security to Environmental Health

The Internet of Things (IoT) is revolutionising the way we perceive and interact with the world around us, particularly in the alarm monitoring industry. Traditionally associated with security systems and fire or intruder alarms, monitoring technologies are now transcending these conventional boundaries, venturing into the critical realm of environmental health monitoring. As a result, local...
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GeminiSense Announces Strategic Partnership with Iris to Enhance Air Quality Monitoring Solutions

London, UK – GeminiSense, a collaboration between Bold Communications Ltd. and Innovative Business Software A/S that specialises in innovative alarm monitoring software solutions, is excited to announce a newly formed partnership with Iris-iot Solutions Ltd (Iris), a leader in secure IoT solutions.  This collaboration marks a significant step towards advancing air quality monitoring and management for...
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New Horizons: How Alarm Monitoring Companies Can Thrive by Embracing IoT Diversity

The alarm monitoring industry, traditionally anchored in security devices such as smoke detectors, intruder alarms, and lone worker alarms, is undergoing a vast transformation.  The Internet of Things (IoT) ecosystem is reshaping the industry, introducing a plethora of devices that extend far beyond conventional alarm systems, enhancing public safety in new ways.  In this article,...
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Selecting Your Security Sentinel: A Guide to Choosing the Right Alarm Monitoring Software Partner

In an era where security threats are increasingly sophisticated and diverse, the role of alarm monitoring services has become crucial for organisations in many sectors. Beyond the fundamental aspects of CCTV monitoring, intrusion detection and fire alarms, modern security solutions now offer a comprehensive suite of features including environmental monitoring and analytics. The key to...
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Securing the Future: Key Strategies for Alarm Receiving Centres in 2024 and Beyond

Technological advancements are reshaping the security industry. 2024 and the years to follow will be filled with opportunities and challenges alike, such as the growing risk of cyber-attacks that comes with the increasing connectivity of our world. This article reviews a few technological changes we can expect to see in the coming months and years...
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Advanced CCTV Monitoring: Improving Efficiency in Alarm Receiving Centres

Security cameras have long been the cornerstone of surveillance and security services, but their role has evolved significantly. Companies are implementing more advanced forms of CCTV monitoring these days – systems with greater intelligence than ever that can improve response times and detect threats more effectively. Alarm Receiving Centres need to ensure their alarm monitoring...
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Best Practices for Alarm Monitoring Companies: Ensuring Excellence and Reliability

The alarm monitoring industry provides peace of mind to millions, but to ensure high-quality service, organisations must implement a range of best practices.  From embracing technological advancements to complying with quality standards, this article outlines some important considerations that every security company needs to consider.  Technological Excellence One of the pillars of a top-tier alarm...
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Understanding Professional Alarm Monitoring: Insights for ARCs, Local Authorities, and Businesses

Security is paramount in today’s complex world full of threats, and professional alarm monitoring has become an essential component for safety and peace of mind. This article aims to provide a comprehensive overview of the world of professional alarm monitoring, tailored for Alarm Receiving Centres (ARCs), local authorities, and businesses that rely on these systems...
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Optimising Winter Response Times with Advanced Alarm Monitoring Software

As winter sets in, the demand for fast and efficient alarm response becomes more critical than ever. But obstacles such as icy roads and power cuts make it more challenging to meet demand.  There’s not much that can be done about the likes of heavy snowfall – but there are ways to get the best...
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Announcement: Gemini Software Version 4.1.0 is here…

We are thrilled to announce the release of Gemini Software Version 4.1.0 for alarm monitoring, packed with exciting new features and improvements that will empower you to take your alarm monitoring to the next level. New Features at a glance: Signal Programming – Delay Schedule SMS and Email Receiving SMS Dispatching “Authority Level” for Contacts...
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Beyond PSTN: The ripple effects of telecommunication changes on the Alarm Monitoring landscape

Sweeping changes are on the horizon for telecommunications in the UK, as the Public Switch Telephone Network (PSTN) is set to become obsolete. Many security connections between Alarm Receive Centres (ARCs) and other premises rely on these analogue, copper cables. However, by December 2025, Openreach will no longer support PSTN due to the country’s ever-increasing...
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GeminiSense partners with M2M Services to offer post-PSTN 5G-ready digital solutions for Alarm Monitoring Centres 

November 9, 2023 London, England – Today, leading alarm monitoring solution provider, GeminiSense, proudly announces its strategic partnership with M2M Services, in response to the forthcoming PSTN shut-off affecting countless alarm monitoring centres across the UK and Europe. This cutting-edge collaboration aims to provide a seamless transition for GeminiSense customers by retrofitting M2M’s advanced 5G-ready, dual-SIM...
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  Modern Alarm Monitoring Software in the Era of Smart Cities

Explore the role of alarm monitoring in the era of smart cities. Enhancing safety and efficiency through IoT integration....
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Announcement – RX Gateway 6.402 & Gemini version 4.0.0 released

Exciting News from GeminiSense We’re pleased to announce the latest advancement in our commitment to revolutionising alarm monitoring solutions. Introducing RX Gateway version 6.402, a powerful update designed to enhance your experience with GeminiSense. Key Features of RX Gateway 6.402: GeminiSense Evolution: Introducing Gemini Version 4.0.0 GeminiSense continues to evolve, and we’re proud to present...
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  Integration of Biometrics in Alarm Monitoring: A Safer or More Invasive Future?

Exploring biometrics in alarm monitoring: the benefits, risks, and the quest for security. Is biometrics the future of safety?...
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  The Climate Crisis: How Alarm Monitoring is Adapting to Extreme Weather Patterns

Adapting alarm monitoring to the climate crisis: safeguarding against extreme weather threats with advanced security systems....
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Announcement: Introducing RX Gateway 6.402 & Gemini Version 3.22 Updates from GeminiSense

We are pleased to announce significant advancements in our alarm monitoring solutions with the release of RX Gateway version 6.402, an update aimed at optimising your interaction with GeminiSense. Features of RX Gateway 6.402 include: In addition to these innovations, we are also proud to unveil enhancements to Gemini version 3.22: We at GeminiSense remains steadfast...
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GeminiSense: your computerised colleague giving small teams the power of large ones

In a busy Alarm Receiving Centre (ARC), small teams often face the daunting challenge of juggling multiple tasks while striving to maintain exceptional performance. The constant need to be vigilant and responsive can be overwhelming, tiring staff out towards the end of their shifts, increasing their propensity for errors.  Enter GeminiSense – the UK’s leading alarm...
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Supported Systems

This list shows those CCTV products where at least minimum functionality is supported. As manufacturers improve their products and GeminiSense is continuously enhanced, the integration functionality is subject to change.